When you submit a tour request or send a support message, we collect the personal details needed to respond—such as your name, contact information, and the travel details you provide.
How we use your information
To respond to requests: confirm next steps, share practical guidance, and coordinate timing.
To communicate with you: send updates related to your inquiry or confirmation.
To improve clarity: understand what questions you have so we can answer accurately.
What we share
We only share details when it’s necessary to fulfill your request. This may include sharing relevant travel information with operators or teams involved in providing the experience.
Your choices
If you opt in to receive updates, we’ll use your email to communicate about your request. You can request changes to your preferences by contacting support.
Contact for privacy questions
For questions about how your information is handled, please reach out via our support page.